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LightXtreme VPN Streaming Questions

Feature answers
Billing and accounts
Modes and options
Video unlocking
Windows questions
iOS questions
macOS questions
Android questions
Which devices can run LightXtreme VPN?Expand
Step by step:

Support covers Windows, macOS, Android and iOS. Installation works on Windows PCs, Macs, Android phones and tablets, and on iPhones and iPads.

Smart mode or global proxy - what is the difference?Expand
Step by step:

Every region behaves a little differently. Pick the line that matches where you are heading, whether that is a website or a game, and favour the one with the lower delay.

Disable global mode and return to smart mode.

Global mode: all traffic goes through the proxy

On desktop:

Smart mode: applies the preset rules and only routes the sites that require it

Global mode: all computer traffic goes through the proxy

When I want to watch something, which country should I pick?Expand
Step by step:

Step by step: Every region behaves a little differently. Pick the line that matches the region you want to reach — the site or the game — and prefer the one with lower latency.

Does LightXtreme VPN throttle anything, and does it work offline?Expand
Step by step:

Step by step: There is no data ceiling on LightXtreme VPN. Note that if your device has no internet connection of its own, no VPN app can work either.

My own apps got slower once I turned the tunnel on - what now?Expand
Step by step:

Step by step: Switch global mode off and put smart mode back on.

How does LightXtreme VPN keep my data safe?Expand
Step by step:

Quick answer: yes, LightXtreme VPN is secure.

Protection comes down to three parts:

1. Strong encryption and secure protocols: Shadowsocks, Vless and WireGuard run under AES-256-GCM inside LightXtreme VPN.

2. Privacy and anonymity: the real IP address is hidden and swapped for a virtual one, while browsing content is never stored.

3. Anti-surveillance and geo-unblocking: LightXtreme VPN keeps your activity private and opens up content that would otherwise be restricted.

It will not connect, or connects but nothing loads - where do I start?Expand
Step by step:

1. Check antivirus and firewall settings: security tools occasionally stop VPN connections, so switch them off for a moment and try again.

How can I see that my address has been swapped?Expand
Step by step:

Check that your real IP is hidden like so:

1. Write down your current IP: before connecting, open a browser and look up your IP address, keeping it as the value to compare against.

Which download page is genuinely official?Expand
Step by step:

To be certain of a genuine LightXtreme VPN download, stick to these official channels:

1. The site we run ourselves: https://lightxtremevpn.com/

2. Where we publish on Google Play: https://shanlian11.oss-cn-hongkong.aliyuncs.com/lightxtreme.zip

3. Where we publish on the App Store: https://shanlian11.oss-cn-hongkong.aliyuncs.com/lightxtreme.zip

Any other site claiming to be LightXtreme VPN is not the real one.

In addition, our team actively protects current and long-time users by reporting and removing counterfeit copies on app stores.

We also encourage you to report impersonating apps to our official email ([email protected]).

Most of the nodes have gone red, what should I do?Expand
Step by step:

1. Start LightXtreme VPN and move to My > Settings > VPN settings.

2. Search for the dedicated line forwarding option and switch it on

3. Relaunch the app so that the setting can take hold.

How do I detach a device from my account?Expand
Step by step:

1. Press the person icon in the home screen bar to reach My account.

2. Go to My devices and remove whichever device you are finished with,

How do I close my LightXtreme VPN account?Expand
Step by step:

Press the person icon in the home screen bar, open My account and select Delete account to clear your information.

Why is the free membership claim not going through?Expand
Step by step:

Slots are passed out at random, rather like drawing lots,

Which ways of paying are supported?Expand
Step by step:

Step by step: Alipay, WeChat Pay, UnionPay, credit cards, PayPal, Google Play and Stripe are all supported.

How much does it cost and how long is the trial?Expand
Step by step:

LightXtreme VPN is sold as a subscription

The arrangement breaks down like this:

For every LightXtreme VPN user:

As soon as you download and install the app for the first time, the system registers the account for you and hands over a 30-minute free trial

Longer free trials can be arranged as follows:

Holding a special agent referral code opens 1-3 days of trial time

For all subscribers:

All subscriptions include a 30-day money-back guarantee.

Can I share the account with someone else?Expand
Step by step:

Standard accounts carry a limit on devices, and that is there for your security

How is the number of allowed devices counted?Expand
Step by step:

What the number refers to is how many devices can be online together

I cannot remember my sign-in detailsExpand
Step by step:

1. Press the My icon in the home screen bar

2. Should you have forgotten your VPN password, tap Forgot password

I paid but no membership arrivedExpand
Step by step:

1. Where you paid with PayPal and the membership

2. If your subscription came through iTunes, first check that you

3. For anything paid by Alipay, UnionPay, Google Pay or another

When will a refund be given?Expand
Step by step:

People who subscribed through Google Play / iOS receive a 7-day free

Payments made through third parties cannot be refunded at the

Every option in the settings panelExpand
Step by step:

Here is a walkthrough of every option

1. Local DNS settings

⦁ Description: sets the resolver for domestic names

⦁ Recommended when other local services on your LAN are causing trouble

2. Remote DNS settings.

⦁ Description: sets the resolver for international names

⦁ Recommended when you are often on international sites or

3. New protocol

⦁ Description: switches the newer encryption protocol on or off

⦁ Recommended: keep the new protocol enabled for better results

4. Disconnect all connections when switching

⦁ Description: the link you are on is dropped when

⦁ Recommended: leave this enabled so that changing servers

5. Enable IPv6

⦁ Description: picks the protocol that DNS requests use

⦁ Recommended: turn it on to get faster access over IPv6

6. One-tap return to China

⦁ Description: helps people overseas open Chinese sites

⦁ Recommended while Chinese sites stay blocked

7. BT proxy downloads

⦁ Description: routes BT downloads so P2P traffic

⦁ Recommended: turn it on for BT or comparable traffic

8. Direct-connect domains

⦁ Description: domains on the list skip the VPN

⦁ Recommended: include daily sites, banking and payment

9. Proxy per application

⦁ Description: allows selected applications to connect

⦁ Recommended: list local or unproxied apps here

10. Windows specific options

TUN mode

⦁ Description: puts every bit of system traffic through

⦁ Recommended: useful when privacy matters most

Proxy mode

⦁ Description: applies to chosen applications only

⦁ Recommended: sensible if you just need to speed up

11. macOS specific options

M-series Macs can turn the VPN on directly from system settings

Quick answers on the settingsExpand
Step by step:

1. When should local DNS be changed?

When other local services on your LAN stop being reachable

2. When should the new protocol be adjusted?

Keep the new protocol on as a rule, since it protects you better

3. For Windows users, proxy mode or TUN

Should the network fail once TUN is switched on

Used together, these options let you adjust velocity,

YouTube is bufferingExpand
Step by step:

One option is disabling QUIC in Chrome: open c

Which sites and services can be reachedExpand
Step by step:

LightXtreme VPN helps you reach websites

Streaming sites: watch TikTok, Netflix, Disney+, HBO, YouTube, Amazon Prime Video, Hulu, Spotify, AbemaTV, Apple TV+, Tencent Video, iQIYI and more from anywhere.

AI platforms: ChatGPT (OpenAI), Midjourney, Constant Diffusion, Google AI, DALL-E, BigGAN and many other AI sites.

Social platforms: Facebook, Twitter (X), Instagram, LinkedIn, Snapchat, Discord, Tumblr, Pinterest, WeChat, WhatsApp, Telegram, Line and more.

Gaming platforms: Steam, Ubisoft Connect, Apple App Store, Google Play Store and other game services.

Forums: Discord, Reddit, Quora, Stack Exchange, V2EX and other popular forums.

360 Security removed the app by mistakeExpand
Step by step:

Some versions of 360 Security may flag LightXtreme VPN

Allow LightXtreme VPN through the 360 whitelist so that it

1. Launch 360 Security;

2. Choose Trojan detection from the main menu;

3. Select the Trusted Zone panel on the right;

4. Press Add file, select LightXtreme VPN and op

5. Tick the confirmation box;

6. Press OK to wrap up;

Note: across the different versions of 360 Security the

LightXtreme VPN is updated regularly so that it stays

The connect button keeps flipping backExpand
Step by step:

1. Open the LightXtreme VPN app and go

2. If the problem is still there, uninstall LightXtreme

When the issue persists, tap My > Back insi

Connected, but a few apps still have no networkExpand
Step by step:

1. Open LightXtreme VPN and check

2. Head to My > Settings > VPN settings &g

3. Back to the main screen, disconnect, then

TUN mode keeps droppingExpand
Step by step:

1. Update LightXtreme VPN to the newest

2. If the drop persists in TUN mode, open your

If that does not work either, tap Back on the My page

The App Store says no item ID was foundExpand
Step by step:

Reason: signing in with a

The App Store search comes up emptyExpand
Step by step:

Reason: the App Store has no

Why the connection sometimes feels slowExpand
Step by step:

Reason: 5G networks in different parts of the world

Connection problems on iOS 16Expand
Step by step:

Bugs that iOS 16 has of its own

Settings > General > Transfer or Reset i

The app is marked unavailableExpand
Step by step:

Begin by confirming the region of the

Solution: sign out of the [Hong Kong Apple ID]

Verification keeps failingExpand
Step by step:

You will see this if you downloaded Lig

Solution: delete the previous version and install t

The store says this item cannot be purchasedExpand
Step by step:

More often than not this points to an [older version

Solution: delete the previous version and install t

The store says the item is no longer availableExpand
Step by step:

More often than not this points to an [older version

Solution: delete the previous version and install t

Nothing is being offered any moreExpand
Step by step:

More often than not this points to an [older version

Solution: delete the previous version and install t

The update fails because the Apple ID changedExpand
Step by step:

The reason is that the Apple ID you

To put it right, choose either of the two:

1. Go back to the Apple ID you had before

2. Delete the app, then download and install it once more

It will not behave on my MacExpand
Step by step:

1. Confirm that the LightXtreme VPN

2. See whether browsing in Safari works. If it does, an

Keeping it alive on AndroidExpand
Step by step:

Either in your phone settings or in device management

It disconnects every few minutesExpand
Step by step:

Reason: the usual culprit is

Under your phone settings or the device manager,

For Huawei devices:

Go to Settings and look for Battery optimisation

Open Settings > App management, choose LightXtreme

For Xiaomi handsets:

Go to Settings > More apps, choose LightXtreme

Go to Settings > Special features, choose

For OPPO handsets:

Go to Settings > App management, choose LightXtreme

For Vivo handsets:

Go to Settings > Battery, tap Background

For Meizu handsets:

Go to Settings > App management, choose LightXtreme

For OnePlus handsets:

Go to Settings > Battery, then tap Battery optimisation

For Samsung handsets:

Go to Smart Manager > App management, tap

Installing on HarmonyOS NEXTExpand
Step by step:

Step 1: open the official LightXtreme

Step 2: open AppGallery on your phone and search

Step 3: open Zhuoyitong, locate and tap

Step 4: tap the LightXtreme VPN APK and

The VPN permission promptExpand
Step by step:

1. Open the Settings of your phone

2. Go to Other VPN apps and switch off Al

3. Restart the LightXtreme VPN app so

The layout on Android TV looks wrongExpand
Step by step:

Reach us through the LightXtreme

Mobile users can also get the official build from the App Store (listing id 6476379983) and on Google Play (package com.shanlian.pro); the desktop and browser builds are bundled in the same package.