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LightXtreme VPN privacy policy

Some details are inevitably gathered when LightXtreme VPN is used, and this page spells out which ones and where they end up

1. The details we gather

Details tied to your account

An account or a plan brings your email, the amount paid and the date the plan runs out

Short-lived connection notes

The client writes brief connection notes to keep a line healthy and to trace a fault; they are wiped as soon as the service restarts

What the site can see

Opening the website tells us the browser model, the device model, the language of the interface and the page you arrived from

2. What those details are for

Every piece has a purpose: keeping the subscription running, taking the payment, answering your ticket, repairing a route and answering lawful requests

Your personal details are never sold and never turned into advertising profiles; they go nowhere except where the law insists, where you agree, or where the service you asked for needs them

3. Third parties involved

Payments travel through Alipay, WeChat Pay, UnionPay, credit card and PayPal, and none of them can see what you watch

Protection while data travels

Shadowsocks, Vless and WireGuard encrypt the traffic, and DNS lookups stay inside the same tunnel

4. Retention period and your rights

Account and plan details live for as long as you are subscribed, and for a reasonable spell afterwards so that refunds can be settled

For anyone under 18

The service is for adults; anyone below the legal age should use it with a parent or guardian

How this policy changes

When the product changes this policy changes with it, and the new wording appears here with the date it applies from

Anything still unclear