LightXtreme VPN privacy policy
Some details are inevitably gathered when LightXtreme VPN is used, and this page spells out which ones and where they end up
1. The details we gather
Details tied to your account
An account or a plan brings your email, the amount paid and the date the plan runs out
Short-lived connection notes
The client writes brief connection notes to keep a line healthy and to trace a fault; they are wiped as soon as the service restarts
What the site can see
Opening the website tells us the browser model, the device model, the language of the interface and the page you arrived from
2. What those details are for
Every piece has a purpose: keeping the subscription running, taking the payment, answering your ticket, repairing a route and answering lawful requests
Your personal details are never sold and never turned into advertising profiles; they go nowhere except where the law insists, where you agree, or where the service you asked for needs them
3. Third parties involved
Payments travel through Alipay, WeChat Pay, UnionPay, credit card and PayPal, and none of them can see what you watch
Protection while data travels
Shadowsocks, Vless and WireGuard encrypt the traffic, and DNS lookups stay inside the same tunnel
4. Retention period and your rights
Account and plan details live for as long as you are subscribed, and for a reasonable spell afterwards so that refunds can be settled
For anyone under 18
The service is for adults; anyone below the legal age should use it with a parent or guardian
How this policy changes
When the product changes this policy changes with it, and the new wording appears here with the date it applies from